Last Updated: 2025/06/06
Please read these Terms of Use and our Risk Disclosure Statement carefully. By clicking “Start trading now” or using any AltCryptoGems service, you agree to these Terms and our Privacy Policy.
We, AltCryptoGems (“AltCryptoGems”, “we”, “us”), located at Kaprova 14, Praha 1, Prague, Czech Republic (Regulated United Europe RC: 9827364), operate a simple platform for exchanging one digital token for another. We do not currently support trading between digital assets and fiat currencies.
AltCryptoGems matches your token orders with open orders from other users. Orders can be partially filled and may be filled by multiple counter-orders. You cannot pre-select a specific counterparty. We aim to keep the experience clear, fair, and beginner-friendly.
Digital assets are volatile and may lose value quickly. Only trade what you can afford to lose. Make sure you understand how token exchanges work before placing orders.
See our Privacy Policy to understand what we collect and how we use it. We minimize data collection and never sell your data.
You are free to deposit and withdraw supported assets following the in-app instructions. We do not impose “upgrade first,” “profit unlock,” or mandatory “tax/verification fee” requirements to access your funds. Network (blockchain) fees may apply and are shown transparently where relevant.
To keep users safe and meet applicable laws, we may ask for limited identity verification (KYC) if required in your jurisdiction, or if unusual activity is detected. We may temporarily pause an account during a security review to protect you and others. We work to resolve reviews promptly and fairly.
We may modify features, pause the service for maintenance, or change supported assets. We’ll aim to give clear notice where possible. If we discontinue a feature, we’ll provide reasonable options for accessing your funds.
The service is provided “as is” and “as available.” To the extent permitted by law, we do not guarantee uninterrupted or error-free operation and are not liable for indirect or incidental damages. Nothing in these Terms limits rights that cannot be limited by law.
We encourage resolving issues through our Help Center first. If a dispute remains, the governing law and forum will be specified in the full Terms PDF linked above. Nothing prevents you from rights you have under non-waivable consumer laws.
We may update these Terms to reflect improvements or legal requirements. If we make significant changes, we’ll notify you by email or in-app. Continued use after changes take effect means you agree to the updated Terms.
Questions? Visit the Help Center.